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Home > Visit > Visitors FAQs

Q: I am a trade visitor. How to make a reservation for visit?
A: Thanks for your support. Please register your interest to visit and get free pass at our portal: www.worldtravelfair.com.cn. The visitors who pass the review should bring the confirmation code to exchange the badge on-site. (Please prepare your ID card or two business cards. And please pay attention that the confirmation letter and code could be only used by yourself. Any forwarding code is invalid.)

Q: Many people in our company will come to the exhibition. Should we register one by one?
A: If there are no less than 10 people will come together, you can download group pre-registration form and submit the relevant information. And then the organizing committee will register for you.

Q: What can I do when I meet some trouble during the registration process?
A: If you need any assistant during the registration process, please call 400-821-3388 or email to worldtravelfair@vnuexhibitions.com.cn to contact the organizing committee.

Q: I am a trade visitor who has already completed the pre-registration. How to enter the exhibition center?
A: Both ways below are available:
① Print out the confirmation letter sent to your mailbox by the organizing committee, and prepare two business cards or identification to exchange the badge on-site.
② Before the exhibition, the organizing committee will send the confirmation code again to your cellphone. You can check in directly after show your short message on-site. (Please pay attention that any forwarding short message is invalid.)

Q: I have both invitation letter and invitation code. If I enter the hall with invitation code, can the invitation letter be used by my friend?
A: The uniqueness of admission: Because of the real-name registration system, one of the ways used, the other one would automatically lose effectiveness. So please take good care of your personal information and relevant material to avoid any unnecessary troubles.


Q: Could the trade visitor badge be effective through the four days in the exhibition?
A: The trade visitor badge could only be used at the first two days in the trade show. It could only be admitted by ticket during the last two days.

Q: How to buy tickets as a public visitor?
A: It can be only admitted by ticket on the public visitor day (April 21st to 23rd). There is no badge for exchange. You can buy tickets at ticket agent or website in advance, or buy tickets on the spot. It is RMB20 per ticket for one day and one time effective.

Q: Are children free of charge?
A: Children must be accompanied by parents. It is free for children below 1.2m. Children over 1.2m should pay full price for the ticket.

Q: What is the code of conduct for trade visitors?
A: Shanghai World Travel Fair trade show is a B2B business platform. To ensure creating a harmonious business environment, any sales or activities such as handing out leaflets without permission of the sponsor is forbidden. Well-dressed will be more professional at the exhibition. Minors under 18 years old will not be allowed into the venue.

Q: What is the code of conduct for public visitors?
A: Please read the following terms carefully. Let us co-create a harmonious surrounding.
1) Shanghai World Travel Fair public show is a B2C interactive platform. Please accept the security line consciously. Flammable and combustible, controlled knives and other dangerous goods are refused to carry into the venue.
2) Please observe public order and don’t make any noise to disturb the competition or performance in the venue. All illegal actions and uncivilized behavior which has nothing to do with the visit are forbidden.
3) No smoking in the venue. Please keep the venue clean, no littering and graffiti.
4) Please take your valuables with you in case you lose them.
5) Please take care of your children because of the people flow. You should take responsible and pay for all the accidents or losses caused by yourself.


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